The Climate Corporation Privacy Policy
The website www.climate.com and related websites and services (collectively, the "The Climate Corporation Service") are owned and operated by The Climate Corporation ("The Climate Corporation"). The Climate Corporation values the privacy of users of The Climate Corporation Service (collectively or individually "Users"). This statement governs information you provide to us or that we learn from your use of The Climate Corporation Service and tells you how we may collect, use, and in some instances share this information
Information Collected
User Provided Information. You provide to The Climate Corporation what is generally called "personally identifiable" information when you register and possibly a credit card or other means of payment to or from The Climate Corporation.
"Cookies Information." When you visit The Climate Corporation Service, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer. The Climate Corporation uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to The Climate Corporation Service. By using these cookies, we can "remember" what you have done on The Climate Corporation Service before and personalize our site for you. These persistent types of cookies can be removed, but each web browser is a little different, so please look through your browser "Help" file to learn the correct way to modify your cookies set-up. Please note that disabling cookies may prevent you from accessing some of the functionality and site offerings available via The Climate Corporation Service.
"Automatically Collected" Information. When you visit The Climate Corporation Service or open one of our HTML emails, we may record certain information from your web browser by using different types of technology, which may include, for example, "clear gifs" or "web beacons". This "automatically collected" information may include your Internet Protocol address ("IP Address"), web browser type, the web pages or sites that you visit just before or just after The Climate Corporation Service, the pages you view on our site, and the dates and times that you visit.
Use of Information by The Climate Corporation:
The Climate Corporation uses the information that we collect to provide to you all of the features and services found through The Climate Corporation Service. We will use your email address to inform you about the weather contracts and insurance policies you have purchased (if you are a client) or you have assisted with or produced (if you are a partner or insurance agent), for informing you about training programs regarding use of The Climate Corporation Service, for non-marketing or administrative purposes such as notifying you of major site updates, and for customer service.
In addition, we may use your email and mailing addresses for marketing and promoting The Climate Corporation’s and third parties’ products and services. You will have an opportunity to opt-out if do not wish to receive such marketing and promotional materials.
The Climate Corporation uses all of the information that we collect from our Users to understand the usage trends and preferences, to improve the way The Climate Corporation Service works and looks, to improve our marketing and promotional efforts, and to create new features and functionality.
The Climate Corporation uses automatically collected information and cookies information to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit The Climate Corporation Service; (b) provide custom, personalized advertisements, content, and information; (c) monitor the effectiveness of our marketing campaigns; and (d) monitor aggregate usage metrics such as total number of visitors and pages viewed.
Disclosure of Information by The Climate Corporation
The Climate Corporation may disclose both personally identifiable and automatically collected information to affiliated companies or other businesses or persons to process such information on our behalf, to provide website maintenance and security, to offer certain features on the The Climate Corporation Service, to assist us in improving the way The Climate Corporation Service works and looks, and to create new features. We require that these parties agree to process such information in compliance with our Privacy Policy, we use reasonable efforts to limit their use of such information, and we require these parties to use any other appropriate confidentiality and security measures.
We may share automatically collected and other aggregate non-personally-identifiable information with interested third parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on The Climate Corporation Service.
Except as otherwise noted in this Privacy Policy, The Climate Corporation does not share personal information about The Climate Corporation Service users with third parties unless doing so is appropriate to carry out a user’s request or it reasonably believes that doing so is legally required or is in The Climate Corporation’s interest to protect its property or other legal rights or the rights or property of others.
Children:
Consistent with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of thirteen (13) without requiring parental consent. Any person who provides their personal information to The Climate Corporation through The Climate Corporation Service represents that they are at least 13 years of age.
Account Information
You have access to your personal information and you may update, correct, or delete your member information and email subscription preferences at any time.
To protect your privacy and security, we take reasonable steps to verify your identity before granting User’s member profile access. You are responsible for maintaining the secrecy of your unique password and account information at all times AND FOR ANY TRANSACTIONS PERFORMED FROM THAT ACCOUNT.
Third-party Advertisers
The Climate Corporation may allow other companies, called third-party ad servers or ad networks, to serve advertisements within The Climate Corporation Service. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on the Climate Corporation Service. They automatically receive your IP Address when this happens. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their advertisements and to personalize their advertising content.
The Climate Corporation does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent or except as part of a specific program or feature for which you will have the ability to opt-in. However, please note that if an advertiser asks The Climate Corporation to show an advertisement to a certain audience or audience segment and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they were trying to reach.
You should consult the respective privacy policies of these third-party ad servers or ad networks. The Climate Corporation’s Privacy Policy does not apply to, and we cannot control the activities of, such other advertisers or websites.
Data Security
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We use secure server software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software.
If The Climate Corporation learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. By using The Climate Corporation Service or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of The Climate Corporation Service. The Climate Corporation may post a notice on The Climate Corporation Service if a security breach occurs. If this happens, you will need a web browser enabling you to view The Climate Corporation’s Service. The Climate Corporation may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us via email at support@climate.com.
International Users
The Climate Corporation Service is hosted in the United States. If you are a User accessing The Climate Corporation Service from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and other regions, and by providing your personal data you consent to:
1. the collection, use and disclosure of your personal data for the uses identified above in accordance with the Privacy Policy; and
2. the transfer of your personal data to the United States as indicated above.
In the Event of Merger or Sale
If The Climate Corporation should ever file for bankruptcy or have its assets sold to or merge with another entity, information The Climate Corporation receives from you through The Climate Corporation Service is a The Climate Corporation asset and may be transferred.
Affiliated companies or third party service providers to whom we provide your personal information may be located in another jurisdiction, and your information may be subject to confidentiality arrangements with such parties and the laws of such other jurisdiction.
Modifications to this Privacy Policy
We may occasionally update this Privacy Policy. When we do, we will also revise the "effective date" on the Privacy Policy. For changes to this Privacy Policy that may be materially less restrictive on our use or disclosure of personal information that you have provided to us, we will attempt to obtain your consent before implementing the change. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of The Climate Corporation Service constitutes your agreement to this Privacy Policy and any updates.
Contacting The Climate Corporation
If you have any questions, comments, or concerns about this Privacy Policy, please email us at: support@climate.com.
Postal Mail Address
The Climate Corporation
420 Bryant Street
San Francisco, CA 94107
USA
If you have a privacy concern regarding The Climate Corporation Service or this Policy and if you cannot satisfactorily resolve it through the use of The Climate Corporation Service you should write to: support@climate.com. In the event that we are still unable to resolve your concerns The Climate Corporation is committed to cooperating to achieve a proper resolution of your privacy concerns.
Effective Date: October 4, 2011